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Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM
by Microsoft
September 09, 2009
- (Free Research) This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
(WEBCAST)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 09, 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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How to Set Up and Track Small Parcel Shipments Via a Single Point of Access
by CDC Global Services - Catalyst
November 02, 2009
- (Free Research) This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP.
(WEBCAST)
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Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance
by Shavlik Technologies
July 20, 2009
- (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY)
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Today's Blended Threats: Identifying and stopping the growing problem of Web-based attacks
by M86 Security UK
September 01, 2009
- (Free Research) Blended threats are spam stealth attacks, moving undetected through your mail servers—blending in with all the other email—until they strike. They can compromise personal or corporate data, "recruit" computers into a network of bots, or initiate keystroke recording that collects passwords and other information.
(WHITE PAPER)
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Informatica 9. Transform your business. Transform your world.
by Informatica
October 15, 2009
- (Free Research) This webcast will show you how to access and deliver relevant, trusted data to your business to drive competitive advantage. Discover how to get business and IT on the same page, make data quality issues a thing of the past and leverage SOA effectively.
(WEBCAST)
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Enhanced Caching of Static Flash Video: Smoothing Popularity Based Traffic Bursts
by Blue Coat
October 22, 2009
- (Free Research) The proliferation of user-generated content and video sharing sites has made for a constant source of new material. However, the bandwidth demands of such media often congest WAN links. One approach is to just block flash video. This technical brief presents an alternate approach that can allow video and business critical applications to co-exist.
(TECHNICAL ARTICLE)
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Open Source Storage: Addressing the need for new Storage Architecture
by Sun Microsystems, Inc.
November 2008
- (Free Research) Sun offers services that assist IT users with the opportunity to start evaluating open storage architecture strategies and evaluating how an open storage architecture can better support their organization' business and budgetary goals.
(BOOK)
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Creating a Case for Accounts Payable Automation in SAP® Systems: Streamlining Cost Containment and Maximizing Cash Flow
by Dolphin Corporation
October 2009
- (Free Research) This whitepaper discusses best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment.
(WHITE PAPER)
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Delivering Content: Your Best Method?
by AT&T Corp
October 2009
- (Free Research) To deliver high-demand content to a widely dispersed pool of internet users, a cache-based Content Delivery Network is the way to go. This type of CDN stores duplicates content near user access points, reducing distance-imposed latency and improving video and audio quality. This paper weighs the pros and cons of using a network-based CDN provider.
(WHITE PAPER)
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Choosing a Content Delivery Method
by AT&T Corp
October 2009
- (Free Research) Delivering high-demand content to a large number of end-users that are spread out geographically can be a difficult task. Long distances between content and users can cause latency, jitter, and reductions in audio/video quality. Read this paper to find out if a cache-based content delivery network is appropriate for your network.
(WHITE PAPER)
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How an SRM Tool can Improve and Centralize Storage Technologies
by Northern Parklife
October 2009
- (Free Research) Massive data growth and long retention periods of fixed-content data is changing the landscape of enterprise data storage and is challenging storage administrators to deliver a cost effective storage strategy. A Storage Resource Management [SRM] tool can help manage the flow/volume of data.
(WHITE PAPER)
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Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study
by TAKE Supply Chain
October 2009
- (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.
(CASE STUDY)
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Complex Role Entitlements: Making Sense of Role-Based Access Controls (RBAC)
by FoxT
August 2009
- (Free Research) The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. In this webcast, receive practical guidance on how to implement a unified policy management infrastructure for RBAC.
(WEBCAST)
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Tableau Software Product Tour
by Tableau Software
February 2009
- (Free Research) Watch a quick product tour to see Tableau's product suite for visual analysis and web based analytics. It's for discovering, visualizing, and publishing data.
(TRIAL SOFTWARE)
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Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security
by Webroot Software, Inc.
September 2009
- (Free Research) The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed.
(CASE STUDY)
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Audio Conferencing 2.0: Control Costs & Simplify Administration
by Citrix Online
September 2009
- (Free Research) In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.
(WHITE PAPER)
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Get Ahead with a Business Communications Network
by Cisco Systems, Inc.
August 2009
- (Free Research) Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
(WHITE PAPER)
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Disk-to-Disk-to-Tape across Distributed Sites: Unified Approach Provides Improved Protection and Better ROI
by Quantum Corporation and Symantec
September 2009
- (Free Research) Every company with multiple locations has the challenge of managing backup data across different sites, media types, and retention periods for short term protection and long term retention. View this webcast to learn about a new consolidated approach to solving this problem by combining disk, deduplication, and tape storage systems.
(WEBCAST)
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StorExpress: Integrating Solid State Storage in a PCI Express Clustering Interconnect
by Fusion-IO
May 2009
- (Free Research) Direct PCI Express (PCIe) attached flash storage offers unparalleled performance levels and vastly outperforms SAS/SATA-attached flash storage solutions. However, such PCIe attached flash storage cards have many restrictions. Read this white paper to learn about an enhanced PCIe flash storage solution from Dolphin, in partnership with Fusion-IO.
(WHITE PAPER)
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Managing SharePoint in an Enterprise Environment
by Global Knowledge
October 2008
- (Free Research) Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.
(WHITE PAPER)
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High-speed, Power-efficient Deduplication: Saving Costs Without Sacrificing Performance
by FalconStor Software
September 2009
- (Free Research) Industry innovators Nexsan and FalconStor have formed a strategic venture to deliver the cost saving benefits of these technologies in an integrated system designed to optimize almost any backup environment and deliver immediate ROI.
(WEBCAST)
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Enabling Secure B2B Collaboration: Cloud-Based Authentication for Next-Generation Extranets
by VeriSign, Inc
October 2009
- (Free Research) Online communities, social networks, and global sharing of rich media are just a few of the new beyond-traditional extranet technologies being adopted today. This paper shows how to implement greater security for new social media enabled extranets, and how in-the-cloud services combined with mobile credentials enable two-factor authentication.
(WHITE PAPER)
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Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway
by Websense, Inc.
June 2009
- (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
(WHITE PAPER)
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