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The Top Three Myths of Knowledge Management for Customer Service
by IntelliResponse
November 18, 2009
- (Free Research) Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service.
(WHITE PAPER)
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How to Reduce Eclipse BIRT Development Effort for Data Visualizations
by Actuate
September 09, 2009
- (Free Research) Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data.
(BROCHURE)
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Application Integration Using the SID: A Practical Approach for Project Scoping and Design in Five Steps
by Progress Software
November 24, 2009
- (Free Research) This paper focuses on the creation of an information "exchange" between applications or services in the context of the business process ticketing systems in an enterprise eBonding example. In this paper you will learn about application integration using the SID; Read on to learn a practical approach for project scoping and design in five steps.
(WHITE PAPER)
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Securing Web Applications and Databases for PCI Compliance
by Imperva
July 12, 2009
- (Free Research) This paper, designed for security and compliance professionals, illustrates how to achieve compliance on three of the most costly and complex sections: requirements 3, 6, and 10 of PCI DSS. This paper also highlights how Web application and database appliances can deliver resource effective compliance while maintaining cost efficiency.
(WHITE PAPER)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 30, 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts
by Global Knowledge
October 2008
- (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.
(WHITE PAPER)
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SUN SYSTEMS FOR ORACLE COHERENCE: An optimal in-memory data grid architecture
by Sun Microsystems, Inc.
November 2009
- (Free Research) Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance.
(WHITE PAPER)
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Best Practices for Securing Web 2.0
by Patriot Technologies, Inc.
June 2009
- (Free Research) This white paper was designed with the aim of revealing, understanding, analyzing, and presenting the predominant issues relating to the adoption of Web 2.0 technologies in the corporate environment.
(WHITE PAPER)
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Designing a Strategy for End-to-End Web Protection
by IBM
July 2009
- (Free Research) This IBM white paper outlines the risks surrounding Web applications and reviews four layers of security needed in a strategy for end-to end Web protection.
(WHITE PAPER)
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Bitpipe Research Guide: Network Design and Management
by Bitpipe
November 2006
- (Free Research) This research guide will help you select the best Network Design and Management solution for your company. It provides Network Design and Management information on Network Design and Management products.
(RESOURCE CENTER)
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The Alarming Shift in Cybercrime: How Organized Attacks Now Target Your Wallet
by Blue Coat
July 2008
- (Free Research) This paper will examine the shift in the nature of cybercrimes, how the thieves target their victims, and what can be done to prevent them.
(WHITE PAPER)
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WebLogic Suite ActiveCache and Increasing ROI: A Technical Perspective
by Oracle Corporation
September 2009
- (Free Research) Oracle ActiveCache enables organizations to predictably scale applications running on Oracle WebLogic Server with simplified integration to Oracle Coherence. Learn more about the benefits of Oracle ActiveCache in this free white paper.
(WHITE PAPER)
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Enhance Customer Loyalty through Higher Responsiveness
by Oracle Corporation
April 2009
- (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
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Exchange Server 2010: What's New and What's Changed?
by Global Knowledge
August 2009
- (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
(WHITE PAPER)
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ITIL®,the CMS and You
by BMC Software, Inc
August 2009
- (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
(WHITE PAPER)
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Solving Key Management Problems in Lotus Notes/Domino Environments
by Sherpa Software
September 2009
- (Free Research) Email management in the Lotus Notes environment has become increasingly difficult as the number of users and use for email continues to grow. Reads this white paper to get tips every Notes admin needs to manage the messaging server efficiently.
(WHITE PAPER)
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Meeting the Growing Need for Real-Time Data Movement in the Enterprise
by Sybase, Inc.
September 2009
- (Free Research) Watch this webcast to learn the latest demands for data movement and replication within the enterprise. Sybase will also feature the new release of Replication Server, designed to address the growing needs of guaranteed data movement, with unprecedented performance for real-time data delivery even within heterogeneous data environments.
(WEBCAST)
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Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management
by IntelliResponse
October 2009
- (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.
(WHITE PAPER)
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Do You Have a Database Security Plan?
by Oracle Corporation
November 2009
- (Free Research) Most organizations have database discovery and maintenance plans, but surprisingly lack a database security plan. A piecemeal approach to securing the database is costly, inefficient, and creates gaps in protection and regulatory issues. View this webcast for tips from Forrester on how to design a comprehensive database security plan.
(WEBCAST)
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10 ASP.NET Tips To Increase Productivity and Simplify Maintenance
by Global Knowledge
May 2009
- (Free Research) The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases.
(WHITE PAPER)
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Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions
by Oracle Corporation
January 2009
- (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
(WHITE PAPER)
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Make CRM Work the Way Salespeople Do
by Oracle Corporation
October 2009
- (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
(WHITE PAPER)
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StorExpress: Integrating Solid State Storage in a PCI Express Clustering Interconnect
by Fusion-IO
May 2009
- (Free Research) Direct PCI Express (PCIe) attached flash storage offers unparalleled performance levels and vastly outperforms SAS/SATA-attached flash storage solutions. However, such PCIe attached flash storage cards have many restrictions. Read this white paper to learn about an enhanced PCIe flash storage solution from Dolphin, in partnership with Fusion-IO.
(WHITE PAPER)
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Postgres Plus and JBoss: New Division of Labor for Enterprise Applications
by EnterpriseDB Corporation
October 2009
- (Free Research) This paper will help you understand the prospects that Postgres Plus RDBMS from EnterpriseDB and the JBoss Application Server from Red Hat can provide when used in combination.
(WHITE PAPER)
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The Power of Universal Patterns and Models for Master Data Management
by Embarcadero Technologies, Inc.
September 2009
- (Free Research) In this webcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
(WEBCAST)
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