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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
by Microsoft
September 09, 2009
- (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
(WEBCAST)
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Podcast: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis
by TIBCO Spotfire Division
September 10, 2009
- (Free Research) This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
(PODCAST)
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Evolving Threat Landscape: Business Risk Analysis Methodologies in a (More) Connected World
by ESET
October 22, 2009
- (Free Research) All organizations must face the realities of cyber security risks. Watch this webcast for an informative examination of cyber-risk, risk analysis, and risk mitigation options.
(WEBCAST)
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Podcast: Protecting Data on the Edge
by Zenith Infotech
November 17, 2009
- (Free Research) In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(PODCAST)
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Managing Global Web Sites: Localization, a Never Ending Story
by SDL Tridion
May 04, 2009
- (Free Research) This white paper provides examples about how organizations can use BluePrinting technology to achieve a smooth global Web operation and explains how organizations combine Content Management technology with translation technologies for even greater efficiency.
(WHITE PAPER)
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What Every IT Manager Should Know About Users' Real Need for BI
by Tableau Software
October 22, 2009
- (Free Research) In today’s marketplace, the half-life of BI is typically shorter than the life of the project needed for its implementation. This means that companies are getting a continual negative return on their BI investment.
(WEBCAST)
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Best Practices in the Call Center: A Customer Touch-Point Methodology
by Oracle Corporation
January 26, 2009
- (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER)
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The Forrester Wave: Web Content Management For External Sites, Q2 2009
by SDL Tridion
June 01, 2009
- (Free Research) Check out this report, which examines the findings of a Forrester evaluation of ten leading web content management vendors, to learn about the strongest performers in WCM.
(ANALYST REPORT)
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Fixed Assets Past, Present and Future: Realizing Maximum Value from Enterprise Investments
by TAKE Supply Chain
November 16, 2009
- (Free Research) This webcast explores the emerging paradigm for fixed asset management -- including new approaches and technologies for tracking the logical and physical deployment of fixed assets within the enterprise to extend asset life, improve utilization, and squeeze every dollar out of a company’s investment in equipment and facilities.
(WEBCAST)
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SMART, Modular, Cost-Effective Steps to Workload Automation
by BMC Software, Inc
April 17, 2009
- (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
(WHITE PAPER)
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Mainframe Storage Management: Lighten The Load & Enjoy Life
by BMC Software, Inc
November 30, 2009
- (Free Research) In depth knowledge of mainframe storage management sadly does not just pop into your head! And the supply of storage gurus is dwindling. But do not despair nor give up hope - there is a solution! Attend this informative webcast and learn how MAINVIEW SRM provides the knowledge to guide you in managing today’s explosion of data.
(WEBCAST)
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How Application Whitelisting Can Increase Your Desktop Security
by Faronics
November 19, 2009
- (Free Research) In the past, many security pros relied on one technology to protect their computers and networks. Today, most organizations use several technologies to protect their organization. In this webcast, learn how application whitelisting enhances current defenses and covers situations not addressed by firewalls and antivirus.
(WEBCAST)
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Best Practices for Event Management
by BMC Software, Inc
April 23, 2009
- (Free Research) This BMC webcast will present a methodology for identifying the metrics that have the most impact on critical business applications and for creating exception events to notify of critical application problems.
(WEBCAST)
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CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER
by Sun Microsystems, Inc.
June 01, 2008
- (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
(TECHNICAL ARTICLE)
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Key Trends in B2B Ecommerce
by Elastic Path
November 17, 2009
- (Free Research) Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.
(WEBCAST)
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Dell Virtualization: Simplifying the Path to Profit
by Dell, Inc. and Intel
June 23, 2009
- (Free Research) This webinar will explain Dell's virtualization approach and discuss Dell's virtualization optimized technologies; explaining the methodologies and approaches taken to help you work with customers to bundle more solutions and services when selling virtualization solutions.
(WEBCAST)
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Defense in Depth: How Application Whitelisting Can Increase Your Desktop Security
by Faronics
November 16, 2009
- (Free Research) No single technology guarantees security, however application whitelisting covers situations not addressed by firewalls or anti-virus utilities. This paper focuses on how application whitelisting can be effectively used as an important layer in your security scenario.
(WHITE PAPER)
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BT Embraces Web 2.0 with Blue Coat Systems
by Blue Coat
December 02, 2008
- (Free Research) Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace.
(CASE STUDY)
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The Web Hacking Incidents Database 2009 Bi-Annual Report
by Breach Security
August 03, 2009
- (Free Research) Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often.
(WHITE PAPER)
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Solaris Evolution – Building the Business Case for Transitioning your IT Environment
by Arrow ECS HP Group
September 22, 2009
- (Free Research) This webcast explores methods and best practices for transforming your data center for optimum business alignment. Gain insight into the importance of an IT TCO Baseline and discover how to fund your transformation with the IT Cost Management Intelligence assessment.
(WEBCAST)
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Sun Business Intelligence Solution for Web Infrastructure
by Sun Microsystems, Inc.
October 09, 2009
- (Free Research) The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure.
(PRODUCT OVERVIEW)
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Top IT Security Threats: How to Protect Your Users from Increasingly Sophisticated Attacks
by PhoneFactor, Inc.
September 10, 2009
- (Free Research) This webcast explores the top security threats that users face, including phishing, malware, and man-in-the-middle attacks. Discover how out of band, two-factor authentication protects proprietary corporate and customer data. Also learn about a phone-based service that leverages an out-of-band phone call as a second factor of authentication.
(WEBCAST)
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Performance Under Pressure: The State of Enterprise Web Application Quality and Availability
by Oracle Corporation
July 01, 2009
- (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.
(WHITE PAPER)
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DR Planning and Best Practices for 2010: Everything you NEED to know - in 30 minutes
by Double-Take Software
December 17, 2009
- (Free Research) 2010 is just around the corner. Take 30 minutes out of your busy schedule to attend this live webinar and make sure you put the right DR and Business Continuity plan in place for next year.
(WEBCAST)
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Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway
by Websense, Inc.
June 18, 2009
- (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
(WHITE PAPER)
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