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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
by Microsoft
September 09, 2009
- (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
(WEBCAST)
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Presentation Transcript - Best Practices: Protect Your Online Revenue Through Web Performance Testing
by Gomez
October 09, 2009
- (Free Research) This transcript will discuss optimizing application performance and quality, and various strategies that IDC sees in its research to help you improve your decision making about how you approach quality, management and performance optimization. Read on to learn more about how to protect your online revenue through web performance testing.
(PRESENTATION TRANSCRIPT)
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CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction
by IBM
November 30, 2009
- (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.
(WHITE PAPER)
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
by Microsoft
March 01, 2007
- (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER)
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Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster"
by CIO Decisions
June 2008
- (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies.
(EZINE)
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Syberworks Learning Management System Product Suite
by SyberWorks, Inc.
March 2008
- (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
(WHITE PAPER)
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The Virtual Presenter's Series: Start Right. Design Right. Present Right.
by Citrix Online
August 2009
- (Free Research) View this on-demand Webinar series with Roger Courville, Webinar expert and author of the new book, The Virtual Presenter's Handbook, for a 3-part Webinar series on how to plan, design, and present your own Web events like a pro.
(WEBCAST)
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
by Velocity Integrations Software, Inc.
September 2009
- (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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E-Guide: Increase Quality and ROI with SAP Certification and Training
by SkillSoft Corporation
November 2009
- (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
(E-LEARNING TUTORIAL)
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Data Deduplication -- Different Approaches for Different Environments
by Hewlett-Packard Company
October 2009
- (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup.
(VIDEO)
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Podcast: Data Deduplication -- Different Approaches for Different Environments
by Hewlett-Packard Company
October 2009
- (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup.
(PODCAST)
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Leveraging Your Most Valued Asset: Knowledge
by Vivisimo, Inc.
December 2009
- (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(WEBCAST)
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!
by Microsoft
September 2009
- (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST)
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Grow Your Business with the Visibility to Capture More Sales Opportunities
by Microsoft
September 2009
- (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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SharePoint Product Team Blog
by Microsoft Corporation India Pvt Ltd
December 2009
- (Free Research) This blog is about Microsoft SharePoint Products and Technologies, which improve team and organization effectiveness by providing scalable collaborative work spaces, easily deployable and manageable infrastructure, an extensible application platform, and much more.
(TECHNICAL ARTICLE)
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ILOG is Now IBM
by IBM
December 2009
- (Free Research) Check out this page of links to learn what ILOG has to offer as it is now part of IBM. Read on for more information about IBM WebSphere ILOG BRMS, optimization, and visualization products.
(RESOURCE CENTER)
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Best Practices: Real-World Performance Testing and the “aha” Moment
by Gomez
September 2009
- (Free Research) Tune in to this podcast now for expert insight on the connection between web performance testing and the bottom line, and pointers and best practices for ensuring the success of your critical eBusiness initiatives.
(PODCAST)
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Best Practices for Web Application Performance: Customers Are Won or Lost in One Second
by Gomez
August 2009
- (Free Research) Learn what your organization can do to enhance web application performance based on the findings of research conducted by Aberdeen Research Group and presented in this webcast.
(WEBCAST)
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McAfee Buyer's Guide to Data Protection
by McAfee, Inc.
July 2009
- (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.
(WHITE PAPER)
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Pocket E-Guide: Web 2.0: Problem or Paranoia?
by Sophos Inc.
November 2009
- (Free Research) Web 2.0 has radically changed the way information is disseminated and consumed. However, there must be controls in place to create a security balance that prevents serious risks. This Pocket E-Guide reviews the pros and cons of various Web 2.0 strategies for security and compliance. Find out if updating employee usage policies is enough.
(EGUIDE)
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The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success
by Breach Security
June 2009
- (Free Research) This resource provides IT security professionals with the information needed to understand PCI compliance and specifically, one of the standard's latest requirements, 6.6. In addition, the paper offer tips for successful PCI 6.6 compliance and highlights compliance successes from real-world companies.
(WHITE PAPER)
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Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.
(CASE STUDY)
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e-Learning Best Practices as You Begin Your Research into Learning Management Systems
by SyberWorks, Inc.
March 2008
- (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.
(WHITE PAPER)
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ITIL®,the CMS and You
by BMC Software, Inc
August 2009
- (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
(WHITE PAPER)
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