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The Top Three Myths of Knowledge Management for Customer Service
by IntelliResponse
November 18, 2009
- (Free Research) Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service.
(WHITE PAPER)
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The Case for Third Party Archiving in Microsoft® Exchange Server 2010
by Google
December 01, 2009
- (Free Research) The primary goals of this white paper are to educate decision makers about the critically important role that content archiving plays in minimizing risk, educate them about the capabilities of archiving in Exchange 2010 and educate them about why third-party archiving solutions will continue to be necessary.
(WHITE PAPER)
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Thriving in the Ecosystem: How Web Application Interdependencies are Transforming the Business of IT
by Webmetrics, a Neustar service
November 25, 2009
- (Free Research) This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities.
(WHITE PAPER)
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Managing Global Web Sites: Localization, a Never Ending Story
by SDL Tridion
May 04, 2009
- (Free Research) This white paper provides examples about how organizations can use BluePrinting technology to achieve a smooth global Web operation and explains how organizations combine Content Management technology with translation technologies for even greater efficiency.
(WHITE PAPER)
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Mapping Application Security To Business Value: Considerations And Recommendations For IT And Business Decision Makers
by Redspin, Inc.
November 09, 2009
- (Free Research) This white paper outlines considerations and recommendations for reducing business risk by ensuring that your web applications are secure.
(WHITE PAPER)
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Transforming Insight into Action with Business Process Management
by IBM
December 28, 2008
- (Free Research) Read this white paper to learn about IBM's business process management solution, WebSphere Business Monitor software, which enables your organization to measure, monitor, and report on business process performance as well as identify and correct problems.
(WHITE PAPER)
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Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars
by Citrix Online
December 01, 2008
- (Free Research) Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more.
(WHITE PAPER)
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9 Management Practices for Exceptional Webinars
by Citrix Online
August 19, 2009
- (Free Research) This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign.
(WHITE PAPER)
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How to Market and Sell Services with Webinars
by Citrix Online
June 01, 2009
- (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.
(WHITE PAPER)
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What Causes Webinar Attendees to Bail
by Citrix Online
August 19, 2009
- (Free Research) Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.
(WHITE PAPER)
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Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email
by Mimecast
August 05, 2009
- (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
(WHITE PAPER)
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IBM Software Delivery Best Practices eKit : Do More with Less
by IBM
November 04, 2009
- (Free Research) This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value.
(RESOURCE CENTER)
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e-Kit: Web Application Security eKit
by IBM
November 03, 2009
- (Free Research) Check out this e-Kit for comprehensive information related to web application security strategies and web application security testing through SaaS. Included are several white papers, demos, and podcasts.
(RESOURCE CENTER)
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Analyst Whitepaper: Practical Approaches for Securing Web Applications Across the Software Delivery Lifecycle
by IBM
July 08, 2009
- (Free Research) When web application delivery is implemented in a collaborative, re-peatable, and process-oriented manner, companies can benefit from more efficient development models and more secure applications. Read this white paper to learn more.
(WHITE PAPER)
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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Consolidating Enterprise Network Security Infrastructure: Ways to Cut Costs and Complexity
by SonicWALL
October 29, 2009
- (Free Research) Cobbling together multiple point products to protect against a growing population of sophisticated Web 2.0 threats can result in a fragile "house of cards" network. Leading enterprises are already reaping benefits through consolidation, by centralizing data centers and embracing virtualization initiatives. Read on to learn more.
(WHITE PAPER)
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Today's Blended Threats: Identifying and stopping the growing problem of Web-based attacks
by M86 Security UK
September 01, 2009
- (Free Research) Blended threats are spam stealth attacks, moving undetected through your mail servers—blending in with all the other email—until they strike. They can compromise personal or corporate data, "recruit" computers into a network of bots, or initiate keystroke recording that collects passwords and other information.
(WHITE PAPER)
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Addressing Single Sign-On Inside, Outside, and Between Organizations
by IBM
December 29, 2008
- (Free Research) This white paper examines how IBM Tivoli Unified Single Sign-On addresses the needs of organizations for enterprise single sign-on, Web single sign-on, and federated single sign-on.
(WHITE PAPER)
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Designing a Strategy for End-to-End Web Protection
by IBM
July 10, 2009
- (Free Research) This IBM white paper outlines the risks surrounding Web applications and reviews four layers of security needed in a strategy for end-to end Web protection.
(WHITE PAPER)
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Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview
by Oracle Corporation
February 01, 2008
- (Free Research) Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance.
(WHITE PAPER)
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Quest Connect 2009
by Quest Software
October 21, 2009
- (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk.
(VIRTUAL SEMINAR)
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Bitpipe Research Guide: Storage
by Bitpipe
November 30, 2006
- (Free Research) Storage challenges for IT professionals are particularly complex in today's environment of rapid obsolescence of storage hardware and digital media.
(RESOURCE CENTER)
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Bitpipe Research Guide: Software Development Management
by Bitpipe
November 30, 2006
- (Free Research) Don't think you're in the software business? Think again.
(RESOURCE CENTER)
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Bitpipe Research Guide: EAI and Web Services
by Bitpipe
November 30, 2006
- (Free Research) Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.
(RESOURCE CENTER)
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Bitpipe Research Guide: Content and Knowledge Management
by Bitpipe
November 22, 2006
- (Free Research) Content Management Systems give you the power to leverage company-wide knowledge assets for competitive advantage.
(RESOURCE CENTER)
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