SharePoint is Microsoft's document management technology. From the standpoint of IT professionals, it is a set of products that work together to provide solutions to numerous business requirements. In this paper, we are going to tackle a subject that has raised many questions and an equally large number of answers. How do we customize our SharePoint environment, and what is the best solution?

This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. This paper has touched on those elements that are most frequently customized. As a SharePoint administrator, these customizations are easily implemented and empower you to place the items your users need closer to their fingertips. The fewer mouse clicks your user community needs to navigate to reach their content, the more content they will be with using SharePoint. It streamlines their work processes and reduces the number of helpdesk calls.