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CA Service Assurance Webcast: Transforming IT in Lean Times by
CA
November 20, 2009 - Many companies face IT challenges related to visualization, integration, discovery and mapping, prioritization, predictive strategies, and reporting accuracy. This webcast addresses these challenges and explains how CA's approach to service quality is both effective and cost-conscious in lean times.
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Change Management: Reduce the Chaos by Taking Control by
Numara Software
February 19, 2009 - This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
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Chapter 1: Cloud Risks and Rewards - CIO Strategies for the Cloud by
SearchCIO.com
September 29, 2009 - Some pundits foresee a future in which all data center computing is done in the "cloud," but that future is a long way off. Most organizations have just begun to venture into the cloud. Many others remain skeptical because of security and quality-of-service concerns. Read this ebook to learn what CIOs can to do now to prep their own environments.
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Choosing a Content Delivery Method by
AT&T Corp
October 19, 2009 - Delivering high-demand content to a large number of end-users that are spread out geographically can be a difficult task. Long distances between content and users can cause latency, jitter, and reductions in audio/video quality. Read this paper to find out if a cache-based content delivery network is appropriate for your network.
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Choosing the Right Archiving Solution by
Mirapoint Software, Inc.
September 18, 2009 - This whitepaper discusses the various reasons to archive email and other elctronic content, and it provides some guidance about how to select the appropriate archiving system that will meet an organization's requirements.
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Choosing the right authentication method for your business by
SafeNet, Inc.
September 30, 2009 - Authentication technologies have struggled to keep pace with organizational needs including cost reduction, support for multiple user types and support for high-risk applications over the Internet. View this webcast to gain insight on current authentication technologies and explore guidelines to help you pick the right authentication technology.
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CIO Decisions Ezine Volume 3 by
CIO Decisions
October 11, 2008 - In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
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CIO Decisions Ezine Volume 5: Virtual Revolution by
CIO Decisions
February 09, 2009 - Read this new volume of the CIO Decisions Midmarket Ezine to learn how server virtualization can save time, space and - perhaps most important - money. Experts and IT executives offer their insights and experience on the technology that's changing the data center.
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Citrix XenDesktop vs. VMware View by
Citrix
May 21, 2009 - This technical session covers the architecture of XenDesktop 3. Attendees will learn about the key technical advantages of XenDesktop over Vmware.
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Communications Skills for Remote Support by
LogMeIn, Inc.
September 16, 2009 - A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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Complex Role Entitlements: Making Sense of Role-Based Access Controls (RBAC) by
FoxT
August 31, 2009 - The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. In this webcast, receive practical guidance on how to implement a unified policy management infrastructure for RBAC.
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Controlling Electronic Information: Managing the Flood by
RSD
August 25, 2009 - Many companies use electronic documents to conduct business, but there is only so much storage to hold all of this data. This expert webcast discusses how to archive messages without having to manually delete items on a monthly basis. Get practical archiving strategies to control your electronic information and meet compliance regulations.
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Corporate networks: Business 2.0 and beyond by
SonicWALL
July 24, 2009 - The performance and security needs of corporate networks have evolved greatly in the last five years. This brochure provides a management overview of what's changed and why. But more importantly, it shows why flexibility, visibility, agility and affordability are now the key factors in network decision-making. Read on to learn more.
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Countdown: Selling security in the SDLC by
Ounce Labs, an IBM Company
November 19, 2009 - Building security into the software development lifecycle takes more than just a plan. You need the support of both the development and security/audit organizations to make it work. This podcast, featuring Diana Kelley, presents a plan for selling the value of security to all of the constituencies who matter in your organization.
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CRM and Social Networking: Engaging the Social Customer by
Microsoft
June 09, 2009 - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
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Customer Experience IQ Report by
Vovici
October 20, 2009 - The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
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